Terms & Conditions

Welcome to MyLittleOne! Please carefully read the following Terms of Use before accessing or using our website. By using this website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our website.

This document serves as an electronic record under the Information Technology Act, 2000, and its relevant rules, incorporating the amendments related to electronic records in various statutes as modified by the Information Technology Act, 2000. The content of this electronic record is created by a computer system and does not necessitate any physical or digital signatures. Kindly review the ensuing terms and conditions attentively, as your utilization of the service is contingent upon your acknowledgment and adherence to the subsequent terms and conditions.

General Information

The domain name https://littleone.in, (hereinafter referred to as “Site” or “Website” or “MyLittleOne”), is a company incorporated under the Companies Act, 1956 has the right to use and operate the Website for its online retail business.

Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website. If you transact on the Website, you shall be subject to the policies applicable to the Website for such transactions. By mere use of the Website, you shall be contracting with the brand, and these terms and conditions constitute your binding obligations with the brand.

For the purpose of these Terms of Use, wherever the context requires “You” or “User,” it shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as a Registered User using the computer systems. DARP allows Users to surf the Website or make purchases without registering on the Website. The terms “we,” “us,” “our” shall mean the brand MyLittleOne or https://littleone.in/
ACCESSING, BROWSING, OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

All products/services and information displayed on [WEBSITE] constitute an “invitation to offer.” Your order for purchase constitutes your “offer,” which shall be subject to the terms and conditions as listed below. https://littleone.in/ reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. No act or omission of https://littleone.in/ prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including undischarged insolvent, etc., are not eligible to use the Site. You may use this site only if your age is over 18 years. MyLittleOne reserves the right to terminate your membership and refuse to provide you with access to the Site if MyLittleOne discovers that you are under the age of 18 years. In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement.

Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. MyLittleOne makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. MyLittleOne will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.

Unless otherwise stated as additional terms and conditions that are product-specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of MyLittleOne, you agree to be bound by the Terms and Conditions.

Modifications

MyLittleOne reserves the right at all times to discontinue or modify the Terms of Use and/or our Privacy Policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our Terms and Conditions and Privacy policy from time to time to stay informed. Any use of the site after such modifications would be deemed to constitute acceptance of the modified terms by the End User.

Account and Registration

It is the user’s responsibility to maintain the confidentiality of account details and passwords, and you agree to accept responsibility for all activities occurring under Your Account or Password. MyLittleOne shall not be liable for any loss or damage that may arise due to the user’s failure to protect account details or the password. In the case of any suspected breach, please contact us immediately. If MyLittleOne has reason to believe that there is likely to be a breach of security or misuse of the MyLittleOne Site, we may require you to change your password or suspend your account without any liability to MyLittleOne.
You also agree to:

  1. Provide true, accurate, current, and complete information about yourself as prompted by the MyLittleOne website during the registration process (such information being the “Registration Data”).
  2. Maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current, or if MyLittleOne has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or not in accordance with the User Agreement, MyLittleOne will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
  3. Customers registered through international phone numbers cannot avail Club benefits at MyLittleOne Stores.
  4. Customers registered through international phone numbers can only receive an online discount, i.e., on the website or app.
  5. Any changes in the offer and discount policy will be solely the company’s decision, and the company has the right to modify/remove/put it on hold anytime as it deems fit.

Pricing, Promotions & Coupon Codes

Pricing Information:

While MyLittleOne will make every effort to provide accurate product and pricing information, typographical errors might occur. MyLittleOne cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, MyLittleOne shall have the right, at its sole discretion, to refuse or cancel orders at any stage prior to delivery. In case any fraudulent activity is detected, MyLittleOne can recover its dues, if any, from the user’s successive orders. 

If an item is mispriced, MyLittleOne may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered has been dispatched, your offer will not be deemed accepted, and MyLittleOne will have the right to modify the product’s price, contact you for further instructions using the email address provided during registration, or cancel the order and notify you accordingly. If MyLittleOne accepts your order, the payment will be debited from your credit card account and duly notified to you by email. The payment may be processed before MyLittleOne dispatches the ordered product. If the order is canceled after payment processing, the amount will be reversed back to your credit card account.

Prices: Prices of the products at MyLittleOne store and on littleone.in (site) may differ.

Applicability of GST

  1. All discount coupons and/or cashback offers include an applicable component of GST benefits being passed on to customers.
  2. Applicable GST collected on the discounted price is duly deposited with the respective GST Authorities having jurisdiction or adjusted as per the applicable GST Act and Rules.
  3. The price after a discount in no way should be treated as the revised MRP.
  4. The discount % shown on MRP is only for calculating the discount amount, and GST is charged as per the explanation given above.
  5. For invoicing on the Website, discounts shall include Coupons, Cashbacks, Cart offers, Promotional offers, or any other offer resulting in a reduction in the regular MRP.
    For any discounted product, the GST charged will be displayed in the Cart.
  6. If a customer avails a discount through Coupons, GST, if any, on a transaction will be applicable only upon confirmation of the Coupon, and the GST amount will be visible directly on the checkout page.
  7. The amount of taxes shown at the cart level is an estimate. The actual GST rate may vary depending on the SGST prescribed by the respective state.
  8. For instant discount third-party offers, if the total order discount is at % and above post applying the third-party offer discount, additional GST will not be paid by the customer.

Transactions & Cancellations

Credit Card Details

You hereby agree, understand, and confirm that the credit card details provided by you for availing services on the MyLittleOne website will be correct, accurate, and current. Under no circumstances shall you use a credit card that is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to us. The card details will not be utilized and shared by us with any third parties unless required for fraud verifications or by law, regulation, or court order. We will not be liable for any credit card fraud. The liability for the use of a card fraudulently will be on you, and the onus to ‘prove it otherwise’ shall be exclusively on you.

Fraudulent /Declined Transactions

In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges, and lawyers’ fees from the person(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Cancellations by the Customer

In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be canceled, and you will have to check our return policy on those orders.

Cancellation by MyLittleOne

Under certain circumstances, it might not be possible for us to accept an order, and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, the said amount will be added to the “Cash Refund” section of your MyLittleOne account. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.

Payment

While availing any of the payment methods offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

    1. Lack of authorization for any transaction/s,
    2. Or exceeding the preset limit mutually agreed by you and between your “Bank/s”,
    3. Or any payment issues arising out of the transaction,
    4. Or decline of the transaction for any other reason/s.

All payments made against the purchases/services on MyLittleOne by you shall be compulsorily in Indian Rupees acceptable by the Union of India. MyLittleOne does not accept any other form of currency with respect to the purchases. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

Who can write a Product Review and Rate Product on MyLittleOne?

Product Review and Rating can be given only by verified buyers of a product. Verified Buyers of a product are those buyers who have purchased the product, and the product is delivered to the buyer.

Are there any specific rules that need to be followed while writing a review?

No, there are no specific rules that need to be followed while writing a review. However, we have put together some guidelines that can be followed while writing a product review:

  1. Be Precise and Specific While writing a product review, you should keep in mind the fact that other MyLittleOne users might use your review to form a judgment, whether to select the product or not. Therefore, a precise, specific & unbiased product review plays a critical part and would always help a customer make a better choice about which product to buy.
  2. Don’t keep any loose ends. Always keep all the details provided well settled and explained. Incomplete or inaccurate information will not help any customer other than confusing them about the product.
  3. Spell out what is required. A good review should serve the most basic purpose i.e. what you liked/disliked about the product and why with the exact details.
  4. Remove distractions from the review Before submitting the review for moderation, it is wise to spell-check and proofread your review accurately.

What needs to be avoided while writing a review?

MyLittleOne reserves the right to not include the product review that includes any one or more of the following:

  1. Inappropriate content – like promotional information or phone numbers.
  2. Information not related to the product – Shipment/Delivery Experience, availability, ordering, etc
  3. .Inaccuracies in product information & product catalog.
  4. References – to other retailers, pricing, personal information, etc.
  5. Copying and pasting text from other reviews, guides, or sources.
  6. Copying and pasting text from other reviews, guides, or sources.
  7. Foreign language content.
  8. Off-topic information or obscene content.
  9. Irrelevant user IDs or email IDs used for posting reviews.

What needs to be avoided while writing a review?

Following are the allowed characters while writing a review. Please follow the list while entering the review title and review text:

  1. A to Z in lowercase and uppercase.
  2. Numerals from 0 to 9.
  3. Special characters ~`!@#$%^&*()_+=-{}][:”’;?/>. <,

User Conduct You Agree and Confirm

  1. That you will use the services provided by MyLittleOne, its affiliates, consultants, and contracted companies for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site
  2. You will provide true, accurate, complete and current information in all instances where such information is requested of you. MyLittleOne reserves the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation your details are found not to be true (wholly or partly), MyLittleOne has the right in its sole discretion to reject the registration and debar you from using the Services of MyLittleOne and / or other affiliated websites without prior intimation whatsoever.
  3. To compensate MyLittleOne for any extra cost incurred for redelivery in the event of non-delivery in the first instance on account of a mistake by you (i.e. wrong name or address or any other wrong information).
  4. That you use your best and prudent judgment before entering into any transaction through this Site doing so at your sole risk.
  5. After placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.

You may not use the Site for any of the following purposes:

  1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  2. Transmitting material that encourages conduct that results in civil liability or otherwise breaches any relevant laws, regulations or code of practice or constitutes a criminal offence.
  3. Gaining unauthorized access to other computer systems.
  4. Interfering with any other person’s use or enjoyment of the Site.
  5. Breaching any applicable laws.
  6. Interfering or disrupting networks or websites connected to the Site.
  7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. Design details and Colours.

  8. We have made every effort to capture high-resolution images of our products so that you get a feel of the design details and colors of our products that appear on the Site as accurately as possible. However, what you actually see will depend on your monitor; we cannot guarantee that your monitor’s display of any color or other details will be accurate.

Electronic Communications

When you visit the MyLittleOne Site or MyLittleOne Store or send emails to us, you are communicating with us electronically. You hereby provide your consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You hereby agree that all notices, agreements, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Modification of Terms & Conditions of Service

MyLittleOne reserves the right to make changes to our Terms of Use and/or our Privacy Policy (which is incorporated herein by reference) at our sole discretion, and you may not be notified. We suggest to you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time in order that you stay informed as to any such changes. You have accepted the Agreement as amended if you continue to use any of MyLittleOne’s Services after any amendments are posted on our Website.

No Obligation to Pre-screen User Content MyLittleOne does not have any obligation to pre-screen, edit, or remove any Content provided by Users that is posted on or available through the Website. However, MyLittleOne will have the right (but not the obligation), in its sole discretion and for any reason, to pre-screen, edit, refuse to accept, remove, or move any such Content.

The views, opinions, and positions (including content in any form) expressed within this post are those of the author alone. The accuracy, completeness, and validity of any statements made within this article are not guaranteed. We accept no liability for any errors, omissions, or representations. The responsibility for intellectual property rights of this content rests with the author, and any liability with regards to infringement of intellectual property rights remains with him/her.

Purposes of Data Collection

We collect information about you because we want to determine what you may like or find interesting, so we can provide you with targeted information and advertising (on our Site, in newsletters, via email and otherwise). In addition, we use data to create statistics and reports where personally identifiable information has been removed and aggregated (such that it is anonymous as regards any specific user) for various business purposes. On submission of your contact details with the Site, you authorize MyLittleOne to contact you through email or phone. This will override the registry on the NDNC.

IT IS HEREBY CLARIFIED THAT THE SERVICES LISTED ON THE WEBSITE ARE SOLELY RENDERED BY THIRD PARTIES AND WE SOLELY OPERATE AS A PLATFORM, THEREBY, WE DISCLAIM TO MAKE ANY WARRANTIES FOR THE SERVICES, AND HENCE SHALL NOT BE HELD RESPONSIBLE IN ANY MANNER WHATSOEVER FOR THE SERVICES RENDERED BY THE THIRD PARTIES.

Third Party Links

This MyLittleOne Site may include hyperlinks to third party content or images. You acknowledge and agree that MyLittleOne shall not be responsible for and does not endorse any advertising, products, or resources available from such resources or websites. The intellectual property rights in the said third party images/content do not belong to MyLittleOne. These links are provided for your information and convenience only and are not an endorsement by MyLittleOne of the content of such linked websites or third parties. MyLittleOne has no control over the contents of any linked website and is not responsible for these websites or their content or availability. Thus, we shall not be responsible for the content or accuracy of any third-party resource or for any loss or damage of any sort resulting from the use of, or for any failure of, products or services provided at or from a third party resource.

We recommend these resources on an ‘as is’ basis. When you use a third party resource, you will be subject to their terms and licenses and no longer be protected by our privacy policy or security practices, which may differ from the third policy or practices or other terms. You should familiarize yourself with any license or use terms of, and the privacy policy and security practices of, the third party resource, which will govern your use of that resource.

Collection, Storage, and Sharing of Personal Data

MyLittleOne shall provide you with the facility to store your data in your account through the MyLittleOne Site (the “Data Storage Services”). The data stored through the MyLittleOne Site may include registration data, any other information uploaded by you, history of your activities on the MyLittleOne Site, your and/or your child’s diet and health records (the “Data”). The Data shall be provided and stored on an as-is basis, which is at your sole risk and responsibility, and we do not validate the said information. We have the right to access the Data for any purpose whatsoever, including for operational and technical purposes.

The treatment of the Data by the Company shall be as provided under the Privacy policy. We make no representation and are not responsible for the accuracy or completeness of the Data under the Data Storage Services. Further, we shall not be liable for any content, fact, data, diagnosis, or the language used in the Data. It is clarified that you shall be solely responsible and liable for the Data. By subscribing to the MyLittleOne Site, you agree, accept, and allow us to share and transfer your personal information with any third party solely for the purpose of the MyLittleOne Site. You agree and allow us to save your personal information as long as it will be required under the MyLittleOne Site.

Payment and Billing

We reserve the right to amend and modify the terms of the Fees, payment, and billing without any prior intimation to you in our sole discretion. We maintain a standard payment method, and you agree to accept it at the time of making the payment. Furthermore, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). Your Paid Service may be suspended or canceled if the payment method is either not verified or is invalid or is otherwise not acceptable by you. If you accept a promotional offer or make changes to your Paid Services, the amount billed may vary. In the event of any dispute pertaining to the payments made by you, we shall pass it to the payment gateway provider for resolution, and we shall not be liable for any such dispute.

Offers and Promotions

All promotions offered on the MyLittleOne Site for the Company Services are for a limited period and subject to special terms and conditions, which may be notified with such offer/promotion, which are and shall be in addition to the terms stated herein.

Representations and Warranties Disclaimer

We clearly represent that the Services rendered to you are personal in nature and shall be solely based on the information provided to us and shall not be used by anyone else. We represent to you that the MyLittleOne Site is solely meant to ease the daily life of millennial mothers by providing easy healthy tips in day-to-day routine and does not warrant/ ensure the health of your child in any way. We represent that any contents including texts, pictures, recipes, opinions, provided on the MyLittleOne Site are posted by the third parties, and we shall not be liable for any dispute including but not limited to infringement, misrepresentations, deficiency in services, unfair trade practices.

We make no representation that the operation of the MyLittleOne Site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. To the full extent permissible by applicable law, we do not warrant that the MyLittleOne Site, its servers, or email sent from us are free of viruses or other harmful components. We represent that we have the right to modify, develop, maintain, update, or assign the rights of the MyLittleOne Site in our sole discretion. To the fullest extent permitted by law, we disclaim all liabilities arising out of your use or reliance upon the MyLittleOne Site, its contents, or any opinion or suggestion given or expressed by the Company or its third-party Dieticians. We shall not be responsible or liable for any breach or loss of data, including personal information caused due to events beyond our control due to technical reasons or third-party actions. The disclaimers, waivers, releases, limitations, and exclusions under these terms will apply regardless of whether the cause of action or the liability arises in laws, contract, tort, or otherwise.

WE CANNOT BE HELD LIABLE FOR ANY DEFICIENCY IN SERVICES AS OUR SERVICES ARE PROVIDED SOLELY BASED ON THE DATA AND INFORMATION RECEIVED FROM YOU, AND SUCH MIGHT CHANGE WITH THE GROWING AGE OF THE CHILDREN.

Feedback

By using this My Little One Site, you agree that any information shared by you with us or with the Dieticians will be subject to our Privacy Policy. All feedback, ratings, reviews (“Feedback”) created by you on the Website relating to the Dieticians or the Services provided shall be your sole responsibility. As a platform, we do not take responsibility or liability for Feedback, and its role with respect to Feedback is restricted to that of an “intermediary” under the Information Technology Act, 2000. Our role, legal rights, and obligations and your publication of the Feedback shall be governed by the terms of the “Prohibitions” Clause.

You are allowed to provide feedback about your experiences with the Dieticians; however, you shall ensure that the same is provided in accordance with applicable laws. You are solely responsible for the content of the Feedback, and we shall not be liable to pay any consideration to you for re-publishing any content across any of its platforms. You understand that we shall not be obliged to act in such a manner as may be required to give effect to the content of the Feedback, such as suggestions for delisting a particular Dietician from the My Little One Site.

You agree that we may contact you through [telephone, email, SMS, or any other electronic means of communication] for the purpose of obtaining feedback in relation to the My Little One Site, Services, and/or to resolve any complaints, information, or queries regarding your Feedback.

Other Terms Reviews, Feedback, Submissions

All discussions, ratings, comments, bulletin board service, chat rooms, My Little One service, and/or other message or communication facilities mean Material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to this My Little One Site, for whatever purpose. End User acknowledges that any Material posted on the My Little One Site is public and not private communication. My Little One does not control or endorse the content, messages, or information found in any Material, and, therefore, My Little One specifically disclaims any liability concerning the Material and any actions resulting from End User’s participation in any Material, including any objectionable content.

Generally, any communication that End User posts to My Little One (whether in My Little One, chat rooms, discussion groups, message boards, or otherwise) is considered to be non-confidential, and you grant to My Little One a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant to My Little One the right to sub-license these rights, and the right to bring an action for infringement of these rights. If particular web pages permit the submission of communications that will be treated by My Little One as confidential, that fact will be stated on those pages. Notwithstanding My Little One’s rights under these terms and conditions in relation to user content, My Little One does not undertake to monitor and is not responsible for the submission of such content to, or the publication of such content on, this My Little One Site.

Copyright & Trademark

Everything located on or in this My Little One Site, including the Microsites, is our exclusive property and can be used with express permission of the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THIS MY LITTLE ONE SITE OR ANY OF THE MICROSITES WITHOUT OUR EXPRESS WRITTEN PERMISSION OF My Little One IS STRICTLY PROHIBITED. Any violation of this policy may result in a copyright, trademark, or other intellectual property right infringement that may subject End User to civil and/or criminal penalties.

This My Little One Site and Microsites contain copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of the website protected by copyright. We own a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. End User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part. End User may download/print/save copyrighted material for End User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material without our express permission of My Little One and the copyright owner is permitted. If copying, redistribution, or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend, or copyright notice shall be made. End User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the My Little One Site or a website otherwise owned or operated in conjunction with My Little One shall not be deemed to be in the public domain but rather the exclusive property of owners, unless such site is under license from the Trademark owner thereof, in which case such license is for the exclusive benefit and use of My Little One unless otherwise stated.

End User shall not upload, post, or otherwise make available on this My Little One Site any material protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark, or other proprietary right. We do not have any express burden or responsibility to provide End User with indications, markings, or anything else that may aid End User in determining whether the material in question is copyrighted or trademarked. End User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of this My Little One Site, End User warrants that the owner of such material has expressly granted us the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such material. End User also permits any other end user to access, view, store, or reproduce the material for that end user’s personal use.

End User hereby grants us the right to edit, copy, publish, and distribute any material made available on this My Little One Site by End User. We hereby reserve the right to terminate its agreement with any End User who repeatedly infringes on copyright rights upon notification to us by the copyright owner. The foregoing provisions of this clause apply equally to and are for the benefit of My Little One, its subsidiaries, affiliates, and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.

Indemnity

You agree to defend, indemnify, and hold harmless My Little One, its employees, directors, officers, agents, and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to us or any third party, including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination

We may terminate this Agreement at any time. Without limiting the foregoing, we shall have the right to terminate any passwords or accounts of End User in the event of any conduct by End User which we, in our sole discretion, consider to be unacceptable, or in the event of any breach by End User of this Agreement. Our right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the My Little One Site or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers

The My Little One Site is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the My Little One Site. The My Little One Site provides content from other Internet sites or resources, and while we try to ensure that material included on the website is correct, reputable, and of high quality, it cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the My Little One Site. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, we or our suppliers shall not be liable for any indirect, incidental, special, incidental, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with the My Little One Site, its services, or this User Agreement.

Site Security

You are prohibited from violating or attempting to violate the security of the MyLittleOne Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the MyLittleOne Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

MyLittleOne will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this MyLittleOne Site or any activity being conducted on this MyLittleOne Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this MyLittleOne Site other than the search engine and search agents available from MyLittleOne on this MyLittleOne Site and other than generally available third-party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Suspicious Communication through phone calls, e-mails or messages

MyLittleOne does not run any contests that require you to pay to participate by paying through a link which is not connected to our Website or App or by giving your bank details for any lottery or cash transaction. Please do not believe any communication using MyLittleOne logo and branding requesting you to pay money in exchange for any gifts or prizes. Such fake communication could look like real emails from MyLittleOne and could direct you to a false website that looks like the MyLittleOne Website. Please do not provide your account information and password or any sensitive information as it could be used to commit fraud.

Do not open any attachments or click any links from suspicious emails or text messages. Further, MyLittleOne will never e-mail or call you to disclose or verify your password, credit card or bank-account number, CVV, or any other personal information. If you get any such calls from a caller stating to be from MyLittleOne, please be alert when responding to such calls and never reveal sensitive information or details that can identify you. If you have ever responded to a suspicious call, e-mail or message and provided any personal or sensitive information, we urge you to immediately update your MyLittleOne password immediately and report such calls to the nearest police station. If you have provided financial information, you may want to contact your bank or credit card provider.

Note: Should you have any doubts regarding such suspicious communication, Contact us so we can help you. Always use customer care numbers displayed on our Website and do not access unknown links or websites for our customer care details.

Miscellaneous

  1. Force Majeure: Without prejudice to any other provision herein, we will not be liable for any loss, damage or penalty as a result of any delay in or failure to deliver or otherwise perform hereunder due to any cause beyond the our control, including, without limitation, acts of the End User, embargo or other governmental act, regulation or request affecting the conduct of MyLittleOne’s business, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties, lightning, flood, windstorm or other acts of God.
  2. Entire Agreement: This Agreement and any operating rules for the MyLittleOne Website established by MyLittleOne constitute the entire agreement of the parties with respect to the subject matter hereof.
  3. Waiver: No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.
  4. Headings: The section headings used herein are for convenience only and shall be of no legal force or effect.
  5. Severability: If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect.
  6. Governing Law: This Agreement will be governed by laws of India, subject to the Courts in Pune, without reference to conflict of laws principles, if any.
  7. Payment Declined: We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

MyLittleOne Account Deletion

In the event of account deletion, the subscriptions will be deactivated or deleted along with the account. The subscriptions will not be eligible for return/replacement/refund under any circumstances.

The User will lose access to all information related to such account, including but not limited to, your profile photo & info, reviews, shortlist, Q&A, orders, returns, warranty, bank transfer, Saved credit cards, Addresses, Cash refund, vouchers, prizes, and Data shared on the parenting platform like profile(s), memories (photos/videos) uploaded, questions asked or answered, your child’s birth and growth details, charts, and trackers created, quiz/contest entries, etc.

User wallet credits balance will be removed. The user won’t be able to use them once the account is deactivated / deleted. It is advisable for users to transfer the wallet amount using this link – Refund amount back to me to their bank account before proceeding with the deletion of their account on the MyLittleOne platform.

Once the user has deleted their account from MyLittleOne & wishes to register again – The user will be treated as a new customer with no historical data from the previous account.

MyLittleOne reserves the right to retain relevant data for compliance purposes or to satisfy legal obligations, including but not limited to order history, transaction details, delivery invoice, etc.

Grievance Functionary

Please go to [CONTACT US WEBSITE LINK] to raise/report issues around order, delivery, return, refund, etc.

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